Flooding and Water Damage Restoration in Durham, NC

Water loss incidents can occur from many different sources, all of which can affect your Durham home or business at various times. Our IICRC-certified Water Restoration specialists remain prepared for disasters 24/7 to address each scenario with our renowned mitigation and recovery solutions. We offer a complete restoration package for our customers, beginning with a thorough damage assessment and continuing through mitigation, reconstruction and other facets of recovery. This approach can save our customers time and money whenever disaster strikes.


Our SERVPRO fleet of vehicles stays stocked with our industry-leading extraction and drying equipment, helping us to arrive promptly when emergencies occur to Durham area properties. With a wide array of water removal equipment and drying tools like our air movers and dehumidifiers, no job is too big or small for our experienced professionals to handle. No matter how it happens or when, our experienced specialists can make water damage “Like it never even happened.”

SERVPRO of North Durham

Flooding or Water Damage? Call Us Today – (919) 467-0880

24 Hour Emergency Water Removal Service

Flooding or water damage can affect your Durham home or business, day or night, without warning. That’s why we provide immediate emergency water damage restoration services 24 hours a day, 7 days a week – 365 days a year.

Faster to Any Size Water Emergency

SERVPRO has over 1,700 U.S. and Canadian Franchise locations, strategically positioned to be faster to any size disaster. If your Durham home or business is affected by water damage, we can provide an immediate emergency response that helps to prevent secondary damage and mold.

Highly-Trained Water Restoration Specialists

We are water damage specialists. We get started quickly to get your property dry and back to pre-water damage condition. We use advanced water removal and drying equipment and scientific drying principles to get you property dry quickly, including documenting the drying process to validate your home or business is ready. Learn about our water damage training and certificates.

Locally Owned and Operated

We are proud to be an active member of this community. SERVPRO of North Durham is locally owned and operated so we’re already nearby and ready to help Durham residents and business owners with any-sized water and flood damage emergencies.

We are proud to serve our local communities:

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1.  Emergency Contact

The restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the equipment and resources that may be needed.

2. Inspection and Damage Assessment

We determine the scope of your water damage at this stage is crucial to developing a plan of action. We inspect and test the damaged area to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

3. Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property which helps prevent secondary water damage and mold growth.

4. Drying and Dehumidification

After the bulk of the water has been removed, we use specialized equipment to target the water that’s harder to access. Our Professionals use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

5. Cleaning and Sanitizing

We clean, repair, and disinfect all of the restorable items and structures that were damaged by the water. We are adept at cleaning contents using a number of techniques. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

Restoration is the process or restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

The Trusted Leader in Water Restoration

SERVPRO of North Durham knows what it’s like when a water disaster occurs and we are prepared to react with the right tools and trained professionals. We lead the water restoration industry, and can be trusted to help remediate your water loss. SERVPRO understands how overwhelming a water emergency can be for homeowners. Call us at (919) 467-0880 and let us make it “Like it never even happened.”