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Advanced Processes Durham Homes Need for Water Damage Cleanup

5/17/2022 (Permalink)

drying system installed in a water damaged home SERVPRO teams are ready to assist with water damage situations in your Durham home day or night. Give us a call right away.

SERVPRO Has Products to Ease Durham Water Restoration

Deep soiling is one likely outcome of water damage in a home. Such soiling develops because of residues dissolved in the intruding water or from compounds released when materials deteriorate from the moisture exposure. For example, if a pipe bursts in the ceiling, any dust accumulating in the ceiling cavity is swept down, soiling the contents in areas where the water leaks. A sound strategy would help clean up and restore your Durham home to its preloss state.

When handling Durham water damage cases, one of the main determinants of the outcome is the type of cleaning actions applied. A professional team like SERVPRO carefully controls the cleaning process by picking and combining different products to tackle specific cleaning challenges.

Different categories of cleaning products

  • Bleaching agents
  • Chelating agents
  • Buffered cleaning products
  • Foam modifiers

Bleaches are among the most used and readily available cleaning agents since they help clear stains. Bleaching action varies, so the choice of an agent must match the source of staining. Otherwise, it can worsen the situation. Bleach can work through oxidation since the addition of oxygen breaks down soils. It can also be a reducing agent that counteracts previous blemishes from oxidation. Therefore understanding which action is necessary to deal with blemishes or stains ensures the right choice of a bleaching product rather than simply going by the brand names. 

Enhancing Cleaning Products

Although most commercial products are designed to be highly effective against water soiling, sometimes they might not meet your needs. If the need is limited, such as removing a single patch of stubborn staining, buying different cleaning products is not cost-effective. The input from SERVPRO technicians can help ease the situation since we know how to improve the effectiveness of standard bleaching products sold in the market. For example, heating the water used for cleaning solutions increases temperature, thus boosting the potency of reducing bleaches. Another handy step is increasing the acidity. Enhancement covers many other aspects because you can also modify the soils and water apart from modifying the cleaning products. You can only execute some of these enhancement procedures by mixing the cleaning solution with specialized products.

Specialized Water Restoration Processes

  • Maintaining pH at a standard level
  • Breaking down salts in hard water
  • Increasing or decreasing foaming characteristics
  • Separating and suspending soils

Soils from water exposure can be stubborn to address since cleaning also involves using water. For example, if a fabric bleeds, spreading dyes across other surfaces, cleaning can further distribute them. In such a case, finding a way to separate and suspend the dye remnants would be the best approach. Rather than looking for physical methods to achieve that, our SERVPRO technicians look for cleaning products that facilitate dispersion or deflocculation. 

The water intruding the property causes problems like spreading soil. However, the water used for cleaning might also introduce some issues. If it contains a significant percentage of dissolved soils, it prevents soaps and detergents from lathering correctly, thus diminishing cleaning effectiveness. Our SERVPRO technicians use chelating to deal with the salts by making them water-soluble and thus conveniently cleaning your draperies, upholstery, or other fabric-based items. 

SERVPRO of North Durham is willing to go the extra mile to ensure every aspect of water damage, including soiling, is adequately addressed "Like it never even happened." Call us at (919) 467-0880.

Handy Services Durham Professionals Can Offer After Fire Damage

5/17/2022 (Permalink)

technicians removing soot damage from a ceiling with sponges SERVPRO has experienced technicians with the equipment and expertise your Durham home needs after fire damage. Give us a call right away.

Full-Scale SERVPRO Services Ease Durham Fire Mitigation

Fire damage is easily identifiable because of the blackened or charred surfaces left in the affected areas. Some materials also deteriorate entirely, leaving only fine ash as residue. Cleaning and replacing materials resolves most of the issues. However, some of the problems in your Durham home go beyond the scope of simple cleanup and replacement. To address these cases, you need assistance from a resourceful service provider.

An incident that leaves your Durham home with fire damage can involve various dynamics, including personal injuries as people escape the burning house or fatalities in extreme cases. Unexpected spreading of residues precipitated by house utilities such as the HVAC is also a likely problem and severe microbial growth when moisture from firefighting accumulates in hidden sections of the structure. 

Extra services for fire restoration may require:

  • Bioremediation
  • Duct cleaning
  • Mold remediation
  • Reconstruction

Since SERVPRO fire restoration technicians have access to various personal protective equipment (PPE), we can readily respond to any task involving hazardous materials before resolving regular fire damage. 

Some processes may be necessary to finalize fire restoration to preloss conditions. Cleaning air ducts is one of the required finishing actions. If left unaddressed, they can redistribute residues back into the house later, causing physical soiling or affecting the indoor air quality. Another issue that might affect indoor air quality is mold if the moisture used in quelling the fire is not adequately dried off. These two problems do not always occur, so our SERVPRO technicians first inspect your property thoroughly before deciding whether to resolve those issues. 

Easing the Challenges of Fire Restoration

Cleaning up the air ducts or other sections of the HVAC system is a challenging task. It is necessary to section off and place the return and supply lines in a negative air pressure system. Our SERVPRO technicians use a vacuum to extract the residues. We also use rotary brushes to help dislodge any stubborn soils. Some duct sections may be challenging to reach for a thorough cleanup, and the best solution for such areas is to seal the surfaces using an appropriate compound. Our technicians use a ULV fogger to mist the sealing agent ensuring a uniform coat.

Regular structural materials can also pose challenges, especially when the exposure to heat and flames is significant. For example, charring that compromises the integrity of structural support material or surface panels necessitates replacements. Tearing down entire sections or rooms to remove the deteriorated materials can push the costs beyond acceptable levels. Our SERVPRO technicians can facilitate controlled demolition so that you can replace only the deteriorated materials. We can also help find and supervise local tradesmen to facilitate necessary reconstruction.

Stubborn odors can stretch your home’s recovery from fire longer than you expect. Contrary to what you might believe, odors are not just in the air or on the surface of materials. They can emanate from volatile molecules deeply embedded in materials. The odor molecules constantly escape into the air, thus replenishing the bad smells you experience. Therefore, you need a deodorization approach to neutralize all odor molecules and penetrate deep into materials to reach all sources. 

Potent deodorization methods:

  • Dry fogging
  • Photocatalytic oxidation
  • Ozone exposure

SERVPRO of North Durham responds fast and with the right resources to address fire damage “Like it never even happened.” 

Reasons Durham Homes Require Professional Mold Damage Remediation

5/17/2022 (Permalink)

SERVPRO vehicles in a parking lot Found or smell mold? Our SERVPRO team in Durham can root out the cause and remediate the mold damage on your property.

SERVPRO Conveniently Resolves Durham Mold Damage Issues

On discovering mold contamination, it may seem like a benign problem. The signs that alert you of trouble in your Durham home can be a mild musty smell or slight discoloration and bubbling of surface finishes. Therefore, a DIY approach to resolving the mold damage may seem appropriate since it does not seem like much work. You might also want to save costs by doing things yourself, especially when you think the problem might recur. However, several reasons necessitate a professional intervention.

From a casual look at your Durham home, severe mold damage might seem trivial because the bulk of the contamination is hidden out of sight in wall cavities, ceiling spaces, or behind fixtures such as sinks and bathtubs. The true extent of the burden you face is only revealed after opening up the concealment. A professional like SERVPRO has excellent inspection resources, so it is easier to confirm whether the problem is superficial without opening up concealed areas.

Tools for non-invasive mold inspection:

  • Thermal cameras
  • Borescopes
  • Inspection cameras

Even when the extent of mold contamination is not hidden, decision-making can still be a challenge. However, if you consider the superior actions a professional team can take, you can change your outlook. For example, you may not know how to clear heavy mold residues from unfinished structural supports such as trusses or surfaces in an area like the attic. A professional team like SERVPRO can readily tackle such a challenging task through blast cleaning. Superior resources help throughout every stage of the remediation.

Mold restoration stages:

  • Establishing containment
  • Removing contamination
  • Cleaning settled materials
  • Drying and deodorization

Various types of containment are necessary for a mold damaged property. You probably know about installing plastic sheeting to cover large openings such as doors and hallways. Professionals like SERVPRO do a comprehensive containment by sealing HVAC vents and creating separate containment sections such as decontamination areas and clean rooms. Containment also involves setting up equipment to establish negative air pressure. 

Removing Unwanted Materials

Microbial growth processes contribute to unwanted materials in many ways. The mass of colonies left on surfaces is one such category, while the deterioration of organic materials in contents and structural areas is another category. Procedural removal is necessary to present spreading soiling or exposure to hazardous materials. Our SERVPRO crews clean surfaces from top to bottom to rid them of settled spores. We also consider airflow direction, especially when setting a negative air pressure system

Removing heavily contaminated materials deemed unsalvageable may also be necessary. Our crews remove porous materials such as drywall, insulation, and carpeting since mold hyphae penetrate them. We also inspect solid semi-porous materials like structural wood to determine the level of deterioration. Removal is necessary when rotting compromises the structural integrity of such materials.

Mold remediation is not over without doing some finishing touches. Drying and deodorization are the main finishing processes necessary. Unlike other property damage, mold limits your choices during the finishing stage. For instance, misting water-based deodorizers in the property can be counterproductive since moisture promotes mold growth. Regular drying involving air movers to boost evaporation can also spread residues. A professional restoration team has access to superior equipment such as hydroxyl generators for deodorization and desiccant dehumidifiers for drying. 

SERVPRO of North Durham offers convenient services to eliminate worries about managing mold damage. Call us at (919) 467-0880 when you need assistance. We’re Faster To Any Size Disaster.

Take Advantage Of Water Damage Restoration Services Available For Your Durham Area Home

5/11/2022 (Permalink)

a man holding a bucket to catch water falling from the ceiling When leaks escalate, time is of the essence! Contact SERVPRO to assess the emergency water damage situation in your home. We are standing by 24/7.

Trust SERVPRO to Take Care of Your Durham Home When a Water Emergency Arises

Water damage comes in all shapes and sizes, some of which you might not even see until the problem is quite severe. It takes a qualified professional to address these issues in your home correctly, something you should look into, should you experience water intrusion on your Durham property at any time.

It does not take a massive leak to cause severe water damage in your Durham area home. Slow or small leaks can do significant damage, leading to the development of secondary damages, just as quickly as a giant flood that you can see coming. Luckily, we are here to help.

Your local SERVPRO provides you with access to IICRC-industry certified professionals, who specialize in water damage restoration on your property. We offer full-service solutions to common problems homeowners face while using restoration methods designed to tailor to your specific situation, giving you quality results when you need them.

SERVPRO technicians provide cleanup and restoration services 24-hours a day, 7-days a week, including weekends and holidays. When you request help, we respond immediately, regardless of your situation. Big or small, we have the tools, training, and resources to get the job done right the first time. We can also help those taking a proactive approach, protecting your home before events occur.

SERVPRO uses a variety of water extraction equipment, an advanced drying method, along with cleaning and deodorization services that help provide a clean, healthy living environment for you and your family. Our staff helps provide you with a stress-free claims process, ensuring that you obtain the results you deserve and make the most of what could have been a hazardous situation.

We keep you informed throughout the water restoration process, working with you to limit your losses and pay close attention to contents you cherish most. It is crucial for us to meet your needs and build a lasting relationship with our customers. We treat you with the respect and courtesy you deserve while providing you with the essential services needed to return your home to a quality pre-damage condition.

Locally Owned Company with National Resources

Contact SERVPRO of North Durham, today. We can help restore water damage found in your home and help protect against future problems. (919) 467-0880

We Are The Leader In Durham Flood Damage Restoration

5/6/2022 (Permalink)

a water logged carpet with two people standing on it in rainboots Don’t delay dealing with the excess water in your flooded home. Contact team SERVPRO to assess and start the water removal and drying processes.

Why Durham Residents prefer Professional Restoration Services to Deal with Flood Damage

Removing excessive quantities of water from your property is a task that can take several days or weeks. There are many factors to consider during the restoration procedure that can have a seismic influence on the eventual cost of your claim. These factors can include the accurate assessment of water migration, as well as secondary damages like rot or mold growth.

Most homeowners use professional services to deal with a flood damage situation in Durham because of the benefits of doing so outweigh the cons. Making a full recovery can help to give a homeowner peace of mind as well as preventing harm, causing elements further down the line. SERVPRO flood removal services are here to protect your home by removing water as well as conducting thorough drying procedures to reduce secondary harm.

While pumping standing water out of a property is achievable within a few hours, the drying process tends to take longer. Residual moisture can become absorbed by upholstery or seep into cracks and cavities in the home. Often, this residual moisture is the culprit for mold growth, unpleasant odors, or discoloration of paintwork. SERVPRO act comprehensively during the first service to ensure problems are kept to a minimum after flood damage.

Our chief weapon against residual moisture is truck-mounted extraction units. These devices can pull moisture from carpets, rugs, and upholstery by combining heating and vacuum elements. We can attach wands of different weights to guarantee consistently high efficiency. Properties with high ceilings may need a smaller drying zone. SERVPRO can attach hoses to rapid air movers inside a drying tent for concentrated evaporation. A thorough assessment of your home can be conducted before beginning work.

Vast amounts of water can be stressful as well as inconvenient. While drying times last, we do our utmost to ensure you can get on with your everyday lives. Contact SERVPRO of North Durham at (919) 467-0880.

Extraction During Commercial Water Removal in Durham

4/30/2022 (Permalink)

a broken white pipe with water leaking from it Remediating water damage at your office location does not need to slow down business when you call in team SERVPRO. Call our technicians 24/7.

SERVPRO Helps with Water Damage in Durham

In many cities, office complexes have multiple floors meaning that your office could have tenants above it or beneath it. One major issue with multi-level units is that multiple floors could get affected if a pipe breaks somewhere in the building. For example, if your business office is underneath the level where there was a water leak, H2O could flow from your office's ceiling to the floors.

When conducting commercial water removal in Durham, our SERVPRO technicians can begin the restoration process by finding all affected areas and wet materials. Since water will follow gravity, there is a good chance it has accumulated on your office floors. If your floors got wet from a fresh water source, we could commence by extracting moisture. We can use a portable or truck-mounted extractor to pull out all of the water from your flooring materials while it is still a liquid. We can then use a combination of air movers and dehumidifiers to get rid of the rest of the H2O from your carpets, subfloor, walls, and the air. 

We can help your business with the following when you have a water leak:

  • Water Extraction Services
  • Water Cleanup
  • Water Damage Debris Removal
  • Restorative Carpet Cleaning

After everything in your office returns to normal moisture levels through drying, we can begin the final cleaning phase. Once they are dry, our SERVPRO IICRC-certified technicians can use methods like hot water extraction to clean your soiled carpets. We first vacuum the area, and then we mix a proper solution depending on your type of carpet. Next, we can use v-strokes and a rinse cycle as a part of the process. 

If your office ever gets flooded by a unit above it, call SERVPRO of North Durham at (919) 467-0880.

Water and Electricity Safety After Flood Damage in Your Durham Home

4/11/2022 (Permalink)

a flooded living room with furniture floating in the murky water Dealing with flooding in your home can certainly be overwhelming. Contact SERVPRO for the expertise and equipment to tackle the remediation task.

SERVPRO Works Safely in Storm Affected Properties

We usually think about floods regarding tropical storms or being near big rivers and surges. However, you may not necessarily be safe in Durham. Floods are the most common natural disaster in the United States, and they can occur in several different ways, including heavy rains. When floodwaters enter your home, they have the potential to do a great deal of damage to your belongings and structure.

Flood damage in your Durham home needs to be taken care of as soon as possible by professional remediation specialists. Contacting us at SERVPRO is the smart thing to do, as we can arrive quickly at your home with the right equipment and the knowledge needed to do the job thoroughly and correctly.

Various hazards can present themselves in a flood damage emergency, which includes electrical ones. Water conducts electricity, so mixing the two can be disastrous. Electrical hazards can potentially be anywhere on the job site, as floods can cause water to enter the wiring system.

 The first thing SERVPRO staff checks is the power distribution box. We turn off all circuit breakers. If only part of your home is affected, we turn the circuits off for the areas which are damaged. If water is inside wall cavities or electrical outlets, this step is especially important. We may even need to have a licensed electrician to do an inspection.

Sometimes we may need to turn off the power source where it enters your home. The power can be turned off at a meter found outside. Turning off the source of power at a meter could require assistance from the local power provider or utility company. We use a generator if the electrical system is considered unsafe at this point and no other form of power is available.

In a wet environment, using electrical equipment to clean up the mess requires using Ground Fault Circuit Interrupters. We always ensure the ground plugs are unbroken and cords have no cuts, frays, or nicks.

SERVPRO of North Durham wants to ensure that our staff and your family are safe during the remediation process, which is why we follow these safety precautions when it comes to electricity and water. If you reside in the areas of Bahama, Orange Factory, or Gorman and experience a flood emergency, you can rest assured in knowing this when you call us at (919) 467-0880 for help.

Useful Information About Fire Damage For Durham Residents

4/1/2022 (Permalink)

a fire damaged living room with debris covering the floor and soot covering the walls Regardless of the room affected, dealing with fire damage can be difficult. Team SERVPRO can help with great technicians and the right equipment.

By Relying on SERVPRO Your Durham Property Gets the Best Cleanup and Restoration Possible

If your property suffers a fire damage incident, you need to act fast to mitigate the damage and return it to its preloss state. At this time, quick inspection is necessary to know what you need to repair and what is salvageable. If you work with professionals in Durham, then there are high chances of having a quick recovery.

Timing is crucial when dealing with a fire damage incident in your Durham property. When the cleanup starts immediately, you stand a better chance of avoiding permanent damage and salvaging most of the items. It explains why most restoration companies like SERVPRO work 24 hours a day and readily respond if you give them a call. Remember these are emergencies which you should not take for granted.

One of the first things that our technicians do when you call them is to perform a fire testing and assessment. We conduct this process in every room as we check item by item to assess their degree of damage. The breadth of this inspection is dependent upon the degree (no pun intended) of the damage. At this point, we identify the fire type and select the most suitable cleaning method. It is the stage where we determine what should be replaced and what is salvageable as we do a complete inventory that covers all your contents.  We do stress that you as the customer, and your insurance adjuster if applicable, make the final decision on tossing materials and possessions.

The next step that our SERVPRO team performs is fire mitigation. It involves protecting the unaffected locations and where necessary treating any metallic materials in the site so that they do not suffer permanent damage as a result of acidic soot. Additionally, we remove any charred contents from the area and perform HVAC cleaning. We also determine whether there is a need to pack out some of your items to prevent possible damage and for off-site cleaning.

To eliminate the odors that are common after a fire, our SERVPRO technicians neutralize them through deodorization. Apparently, not all the smells come from the same source, and that means we have to identify the causes and remove them where possible. We usually use thermal foggers or Ultra Low Volume Foggers when dispensing the deodorizing agents into the target locations. For mechanical methods of changing the structural components of odors we can also use hydroxyl and ozone generators.

SERVPRO of North Durham responds to storm, mold, fire and water damage disasters irrespective of their size. Call us at (919) 467-0880 at any time of the day and be served by a trusted industry leader.

Expectations During Water Damage Restoration in a Durham Home

3/27/2022 (Permalink)

water covering the tile floor of a kitchen When your dishwasher leaks water in your kitchen, the situation needs to be handled right away. Contact SERVPRO 24/7 to quickly assess and remediate.

SERVPRO Provide Water Repair Services in Durham Homes That Are Thorough and Effective

After a water damage event in your Durham home, such as a burst pipe, or leaking dishwasher, it is important to respond quickly and begin the restoration to prevent further damage. Contacting a professional for water damage repairs can guarantee a better outcome since these professionals use the right tools and advanced methods to remedy any water damage issues.

Your best bet is to find a water damage restoration company in Durham that is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), such as SERVPRO. Our technicians follow industry best practices and use the latest technology and techniques to restore your property to its preloss condition.

Restoration equipment can be classified into:

  • Detection devices
  • Extraction equipment
  • Drying equipment

Water and moisture evacuation

When SERVPRO professionals come to your home, they make a detailed assessment of the damage. Equipment such as moisture detectors and hygrometers establish the presence of moisture and help us understand how much repair work should be done. We can also check the porousness of the materials in the affected area to determine the level of water absorption.

Our technicians use several ways to remove water from your property. We can use high-powered pumps and vacuums, which are great at quickly hauling out all surface water from your home. Other methods are also useful.

Different methods used to remove water include:

  • Mopping
  • Vacuum extraction
  • Draining

After removing the standing water, some materials may be wet to the touch and, if left that way, can suffer further damage such as staining, warping, and growing mold. We take steps to dry the entire property, such as setting up dehumidifiers and air movers within the affected areas. Air movers enhance water evaporation from wet materials into the air, where it can be collected and removed using dehumidifiers.

SERVPRO of North Durham has significant knowledge to deal with water damage effects. Call us at (919) 467-0880. We're Faster To Any Size Disaster.

Restoration of Your Home After Flood Damage Overtakes Durham

3/11/2022 (Permalink)

a flooded bedroom with water up to the bed and furniture floating everywhere When your home is affected by flooding, time is of the essence. Contact SERVPRO for water removal and storm damage remediation efforts. Call us 24/7.

Your Home After A Flood

Flooding from natural sources can impose hardships on homeowners no matter where it happens. Durham residents might see problems when Falls Lake overflows, or from hurricane-related storms. Flooding can occur in an instant and then take months for property owners to repair and restore.

When weather plays a heavy hand and floods areas of Durham, flood damage affects more than the family home. Life seems to focus on restoring the damaged home instead of normal living activities. Work can also suffer tremendously while adults attempt to compensate for the time now spent on replacing children's belongings, reassuring them that everything can go back to how they remember, and a multitude of other activities that sap energy but suddenly become extremely important.

Our technicians understand how difficult everything seems to become after a disaster. We help families affected by flooding and other disasters every day. SERVPRO employees receive training that helps them earn certificates from the IICRC.

The studying and coursework behind these certificates include:

  •   Microorganisms and how they live and function.
  •   How materials inside a home become damaged in different situations and the best ways to counteract that damage via restoration and repair techniques or closely matched replacement materials.
  •   The best methods for working in various situations so that we always remain out of the way while continuing the restoration processes required.

The process involved in making your home “Like it never even happened” after a flood can entail a broad range of activities. Each one is important and performing it helps your home come closer toward total restoration. Drying out, thorough cleaning, removal of earthy debris and garbage, elimination of viable microbes, and disposal of items destroyed by flood waters either through contamination or contact with the water can take time to accomplish. Because SERVPRO employees work as a team, we reduce the amount of time it takes from the time we arrive to when we complete the final details of the restoration work on your family's home.

Regardless of the severity of flood damage affecting your neighborhood, SERVPRO of North Durham has the tools, equipment, skills, and experience to restore your family's residence quickly and professionally. Contact us at (919) 467-0880 any hour of the day or night so we can begin assessing the damage and rectifying the situation.