Recent Posts

Three Circumstances That Can Impede Fire Damage Restoration in Durham

10/7/2019 (Permalink)

Fire damaged foyer No matter the damage, SERVPRO can restore your home. Call us today!

Factors that Can Complicate Fire Damage Restoration in Your Durham Home

A house fire can be expensive, especially if your home is large and contains many valuable items. Every fire is unique based on its composition, cause, size, and residue. Some fires involve multiple and complex chemical reactions. The way these factors combine affects how we handle fire damage restoration.

Cleaning up your Durham home after fire damage is a multiphase process. It is crucial to start the process quickly to prevent further damage. Waiting for even a day can compound the cost and restoration time required. Some factors that can complicate the fire restoration process include:

There is a presence of flammable materials.

If your house has many wooden structures, textiles, combustible chemicals, and other materials that do not resist fire, the fire probably consumed many of them. Metal, concrete, and other fire-proof surfaces may not have sustained a lot of heat and flame damage. However, acidic soot residue can cause the metal to corrode or discolor.

The fire damage has affected several rooms or areas.

If gases, liquids, or easily combustible solids caused the fire, it might have affected several rooms. Smoke may also have traveled to different areas, including the attic. Cleaning the attic after fire damage is challenging since the surfaces are porous, making removal of residues difficult.

There is water damage besides fire damage.

Water damage might happen after a fire if the firefighters used gallons of water to extinguish it.

Fire damage restoration requires a systematic approach to reduce the stress on your part. Our SERVPRO team can assess your home and take the right steps to restore it to the preloss state. We can deal with the burned structures and contents and the smoke and water damage.

Understanding the kind of fire and residue produced from it is critical to creating a plan to restore your house. Whether your home has dry smoke, wet smoke, protein residues, fuel oil soot, or other chemical compounds, our team has the tools and experience to clean up the contents and structures property.

We choose the most suitable cleaning technique based on the affected surfaces. For instance, when removing residues from materials that can sustain damage if saturated with cleaning products, we use the spray and wipe technique. The spray and wipe technique is a wet cleaning process where we apply the cleaning product using a spray bottle. After spraying, our technicians use a clean white towel to wipe the surface. Another technique that our SERVPRO Fire & Smoke Damage Restoration Technicians (FSRTs) can use is foam cleaning. It is suitable for cleaning upholstery fabrics that could shrink when damp or whose dyes are likely to bleed during cleaning.

Should you need fire and smoke damage restoration services in Gorman, Rougemont, or Bahama, call the team at SERVPRO of North Durham. We can make the fire loss appear “Like it never even happened.” Our helpline is (919) 467-0880.

More about Durham.

SERVPRO Offers Water Damage Mitigation to our Local Homeowners in Durham

9/26/2019 (Permalink)

Fun Robot Standing with Mop and Wet Vacuum and Drying Equipment SERVPRO Technicians Remove Water from Durham Homes Better Than a Robot!!

Disaster in Your Durham Home? Get Water Cleanup with SERVPRO!

Are you suffering the effects of water damage in your home after a busted pipe or faulty appliance? Water cleanup is needed right away. Here’s how to start the cleanup before the SERVPRO technicians arrive.

Turn Off Your Power
First and foremost, it’s important to shut off any electricity to the house that is in the vicinity of the spillage or puddles. Turn off your switches and unplug your electronics so that water services in your Durham home can be performed as smoothly as possible. Do not let electrical components come into contact with water, or any areas where there may be water damage. Shock or electrocution are always dangers waiting to happen.

Shut Off Your Water Main
If possible, you should be turning off your water main to prevent more water from coming into your home and adding to the pooling water. In these cases, the originating source of the water damage is unknown. If it is an appliance failure or burst pipe in an apparent area, do a local shut-off. SERVPRO technicians can help target the area where the damage started, tracking it to the areas it has affected. Then, the water removal and drying services can begin.

Stay Off a Wet Carpet
If the carpet has been damaged by water, we can inspect the entire carpet pad. In most cases, water soaks down through the layers of carpet and onto the pad. There is specific equipment that is used to extract water from these pads and dry them effectively. We can utilize weighted wands attached to wet vacs, and riding Rovers with the weight of the technicians squeezing out moisture and water from all the layers above the subfloor

Find a Water Cleanup Solution
Water removal happens as soon as the water damage is found. It is imperative to work quickly, so the water does not damage your house further. Industrial-grade tools and machines are used to quickly extract the water and dry the affected location to prevent the growth of bacteria or mold. Water mitigation is a key factor in the restoring of your home to its preloss condition.

Contact SERVPRO of North Durham at (919) 467-0880 for efficient water cleanup and restoration services. We can help 24/7.

Containment Is Crucial After A Storm Damaged Your Durham Property

9/18/2019 (Permalink)

man turning sign to open We strive to get your business back up and running quickly after a water loss emergency.

Containment Can Keep Your Doors Open During Storm Cleanup In Durham

After the damages that Hurricane Dorian and other severe weather events have presented to Durham offices over the past decade, many property owners are faster to trust in the experience and quick response of our professionals. Even amid a crisis, our team can work to begin containment strategies designed to limit the spread of water damage and other potential contaminants from reaching dry and clean areas of the building.

It does not take much for these contaminants and hazardous effects that could be present to spread without immediate hurricane and storm cleanup for Durham businesses. Our SERVPRO professionals have accreditations from the Institute of Inspection Cleaning and Restoration Certification (IICRC) in all facets of cleaning and water restoration, giving every business owner the confident response that can keep their doors open when possible. Containment is a substantial component of keeping your business going after an emergency.

There are two main ways that our professionals establish effective containment for contaminated areas where controlled demolition, reconstruction, cleaning, extraction, and other debris-inducing and agitating practices could take place.

Building Strategy
The construction of containment walls is a highly effective approach, though it does time to erect these defenses. We can seal off doorways and all other openings with thick (6mm) plastic sheeting. We construct a decontamination room so that cross-contamination and the spread of debris do not occur to unaffected areas of your office. The HVAC system gets disabled and registers and vents covered through the damaged portion of the building.

Negative Pressure
Air filtration devices can blow air outside of the building. These same devices can also control the airflow to the quarantined area of your business. We can permit clean air into an area, while continually working to discharge contaminated air outside of the building. This strategy that piggybacks on structural containment can be an effective method for allowing your office to run in a limited capacity safely.

We strive to get your business back up and running quickly after a water loss emergency, and these containment strategies can help. Give our SERVPRO of North Durham team a call whenever you need us at (919) 467-0880.

For more about Durham click here.

Steps to Drying Your Durham Home After Flood Damage

9/12/2019 (Permalink)

A set of stairs with water flowing down them. We can step you right into a clean and waterless Durham home, after your flood damage.

SERVPRO knows the steps to take during you flood damage clean up in Durham.

It is devastating to experience a flooding disaster in your home. There is an inherent danger in floodwaters because they usually contain harmful pathogens and household chemicals. Your home’s building structure can weaken after a severe flood, and the floors and walls can cave in. Fortunately, quickly handling the problem helps minimize the extent of the damage and makes repair and cleanup easier. 

After experiencing flood damage in your Durham home, the priority is staying safe. You may be forced to leave the house if the flooding is severe. When you return, turn off the electrical power and wear protective gear like gloves and rubber boots to avoid coming into contact with the hazardous materials that the floodwater may have brought into your home. 

Before removing the water or making repairs, document the damage fully for your insurance company by taking photos or videos. Digital versions are ideal because you can store them electronically, and copying them is easy.

To dry your home effectively, it is advisable to work with professionals who have expertise in restoring homes after a natural disaster. The flood damage cleanup experts from SERVPRO can help you restore your house to its pre-incident condition by removing the water, returning humidity to normal and drying the affected areas.

Our crew assesses the structures and contents in a home before beginning the remediation process. We determine what is salvageable and unsalvageable. We dispose of items that have been badly damaged. Our crew can properly document any unsalvageable things and file the details directly with your insurance firm for replacement. If the flooding was severe, we can remove the flooring, drywall, and insulation to prevent mold growth. Mold can grow within twenty-four to forty-eight hours after a flood, therefore the need to act quickly before it spreads.

At SERVPRO, we use scientific approaches for water removal and cleanup of flood-damaged buildings. Our Water Damage Restoration Technicians (WRT) use powerful pumps to remove all the standing water from a home. We also use sophisticated drying equipment like:

  •       Air movers – They offer high-velocity airflow that speeds up the drying process. These devices improve air circulation to enhance evaporation and minimize drying times.
  •       Dehumidifiers – They regulate humidity by eliminating extra water vapor from the air, creating living conditions which are unwelcoming to mold.

We create a balanced drying system, meaning that dehumidifying equipment can remove as much moisture from the air as the air moving equipment is putting in. We also monitor and document the entire drying process. Our technicians use moisture meters and moisture sensors to check if there is any moisture in the ceilings, flooring, and walls. If there is moisture, we come up with an all-inclusive drying plan to eliminate it effectively.

When floodwaters have entered your residence, SERVPRO of North Durham can help you in removing the water, cleaning up and drying the affected areas. Call us today at (919) 467-0880 for a rapid restoration process. We’re Faster To Any Size Disaster.

To find out more about Durham, click here.

Call Our Professionals For Help After A Fire In Your Durham Home

9/12/2019 (Permalink)

smoke damaged ceiling and walls after a kitchen fire “Like it never even happened.”

Fire Damage In Durham Gets Fast Help From SERVPRO

After fire damage hits a residence, the probability of lessening loss is dependent upon a few factors such as:
    •    The types of materials damaged in the fire
    •    Use of and amount of water in the home from fire extinguishing efforts
    •    The attempt of any DIY cleanup methods, in some cases, this can worsen fire loss
    •    Amount of time passed since the fire occurred

SERVPRO handles fire damage cleanup in local Durham area residences with compassion. We know it is hard to find anything positive about the situation when all you see around is charred possessions and structural components. Our Fire and Smoke Damage Restoration Technicians know how to use our array of specialized equipment and training in proprietary cleaning methods to reduce the amount of fire loss.

We inspect each item before removal as a fire loss to ascertain if the potential is there for restoration. Many nonporous things may look unsalvageable, but with a process such as immersion cleaning, they can return to its pre-damage condition. Our professionals communicate with both the property owner and adjuster to ensure we always work within the budget, and our technicians remove nothing from the residence without permission.

After the removal of charred debris and cleanup of smoke residue along with soot removal, we also ensure that no residual odors are left behind. We have various methods of odor control and most importantly, we also inspect and clean the ductwork in the home if necessary for complete odor neutralization.

When SERVPRO technicians complete the fire cleanup and odor control efforts, we give the homeowner and the adjuster a report detailing our actions during restoration services complete with photographs and notations of whether the item was a loss or restored. This information assists with expediting insurance claims.

SERVPRO of North Durham at (919) 467-0880 stands ready to assist local property owners with restoration services after any type of fire damage, and we make it “Like it never even happened.”

For more about Durham click here.

Why You Should Hire SERVPRO For All Types Of Remediation Needs In Durham

9/12/2019 (Permalink)

flooded kitchen graphic Whether your home is affected by flooding, fire, excess water or mold, contact SERVPRO right away for remediation after damage.

Call the Professionals at SERVPRO of North Durham For Help Today

There are many levels to restoration services for Durham homes. Fire and mold damage create unique challenges. Water damage occurs as a result of intense storms, plumbing failures, or fire extinguishing efforts. When any of these situations happen, it is vital to retain professional mitigation to avoid any further loss to the residence or possessions. 

Fire damage not only destroys Durham property and contents through heat but also leaves behind a strong odor that requires handling before repairs or reconstruction efforts begin. SERVPRO team members hold certifications as Fire and Smoke Damage Restoration Technicians. This training means they follow the best practices for turning around fire loss to your property quickly, and we have the expertise and equipment to handle specialized cleaning situations such as:

  •   Sometimes soot enters and spreads via the HVAC system, which requires a thorough cleaning of the ductwork.
  •   Using our waterless cleaner for handling smoke residue on stone, masonry, and brick
  •   Choosing the right cleaning techniques for different types of smoke residues. Improper cleaning may cause additional damage.

It is vital that residents know their home is safe and hygienic after fire debris cleanup and mitigation. We use equipment such as air scrubbers and hydroxyl generators as methods to eliminate soot particles and smoke odors from the house, so the residence is as clean as it smells.

Water damage in Durham homes is one of the most common issues homeowners face. Pipes break, with the majority happening in two areas of the house most often-the kitchen and bathroom. However, anywhere plumbing runs in the home has the potential to leak. Appliances such as dishwashers, washing machines, and toilets are another frequent reason SERVPRO technicians perform water extraction in homes. We have numerous kinds of water removal equipment, some for special applications such as removing excessive moisture from upholstery and carpeting, so they have more significant potential for restoration to their preloss conditions instead of inclusion as a water loss.

Locating water takes more than visuals. Depending on the surface we are scoping, SERVPRO's advanced moisture detection equipment finds water hidden under flooring and behind walls. The reason for fast water removal is two-fold. First, it lessens the damage to the structure and contents from exposure to excessive moisture, and second, it decreases drying time. After the property reaches drying goals, if residual water odors remain, we treat those to eradicate any musty smells left behind by the water.

In Durham, storm damage happens with little to no warning. The clock begins ticking on flood damage with secondary issues such as mold and foul odors setting up home if cleanup efforts do not start quickly enough. 

The first concern for SERVPRO is your safety. Only remain in a storm-damaged property if it is safe to do so. When a tree limb causes damage to a window or roof from high winds and rain enters the house, that type of water intrusion is a clean water spill. As long as water cleanup begins within 24 hours, it does not have a chance to progress to more severe types of water mitigation such as gray water (may contain bacteria) or black water (possibly contaminated with anything from bacteria, toxins or sewage).

When flash floods occur, primarily fueled by runoff, copious amounts of water have the potential to cause severe damage. Unless the water is from a storm surge, it tends to drain off quickly, leaving behind saturated items and wet building materials. Sheetrock wicks water rapidly due to the sandwich design with absorbent material. Once moisture enters, a breakdown occurs quickly and sheetrock buckles and warps in reaction. When SERVPRO certified Water Damage Restoration Technicians encounter damaged sheetrock, we try to leave as much of the structure intact as possible. We use moisture detection equipment to measure roughly six inches above the water line in the sheetrock and perform flood cuts, removing the damaged wall material.

Once we remove any debris left behind and complete water extraction on the property. SERVPRO technicians carefully scope the property to establish drying goals to bring the indoor humidity levels down and inhibit the growth of mold.

If items in the home require pack-out, we use either secure storage at our location or secure pod storage on-site. We catalog, photograph, and note the area the item came from, so after the completion of water cleanup efforts; there are no issues returning each item to the place it came from, and we provide the homeowner with a detailed list of any necessary repairs required to return the home to its preloss condition.

It is tough to find out your Durham home requires mold remediation. Whether it was just a musty smell or you found mold colonies growing in your home, SERVPRO has trained Applied Microbial Remediation Technicians (AMRT) that safely turn round mold damage to your home and possessions.

The key with mold remediation entails making the home inhospitable to mold growth. This phase of mitigation means lowering the indoor humidity to under 45% and taking away reasons for excessive moisture conditions developing such as a leak, poor drainage or something as minor as a malfunctioning exhaust fan porting humidity from showers into the attic instead of away from the property. 

We contain the areas with mold growth and carefully dry and remove the colonies. Once completed, all affected surfaces receive a wipedown with antimicrobial cleaners and areas where mold growth occurred get treated with sealers to inhibit the germination of spores and any return of the colonies.

Why SERVPRO? We know that any type of home disaster resulting in the need for restoration services feels overwhelming. We do everything possible to take the stress off homeowners and assist in dealing with the claims adjuster when needed. Our unique Contents Claim Inventory Service (CCIS) has a list and value of the contents along with a detailed report including before and after photos of restoration efforts. This service helps homeowners expedite the claims filing process and provides proof of every item claimed as a loss.

When you need restoration services, SERVPRO of North Durham is local and available 24/7 at (919) 467-0880. Our certified technicians have the training and access to specialized equipment to make any home disaster, "Like it never even happened."

Click here to learn more about Durham.

Unwanted Water Spillage in Your Durham House? SERVPRO Can Help--We're Faster To Any Size Disaster

8/8/2019 (Permalink)

Avoid Extensive Water Damage Restoration Services in Durham--Contact and Contract SERVPRO

Every Second Counts When Doing Water Removal in Your Durham Home

Generally, significant water spills occur in an instant. However, damages do not happen uniformly. Although the water might take just a few minutes to fill up your property, the damages left are mostly cosmetic in the first few hours. Letting the water sit over extended periods is what leads to severe damage. The need to reduce stagnation time is why every second counts during water removal.

Swift Spillage Removal Means Less or No Damage
Taking quick action within the first few hours can add an aspect of damage prevention to the exercise of water removal in your Durham home. Materials such as drywall and wood absorb water slowly, and therefore, immediate extraction can help preserve their structural integrity.  Removing water fast requires sufficient resources.  Mops and buckets may do the job, but it can take too long. Pumps and other extractors are better suited for the job. For example, a truck-mounted water extractor can remove thousands of gallons within a short while. Our SERVPRO crews pack different equipment in our green trucks, including:

Water Claw Sub-Surface Flood Extractors
Rover High Volume Extractors
Submersible pumps
Wet Vacs

Tick Tock Tick Tock Results in More Water Damage
If water sits for over 12 hours, it has time to wick into different materials including drywall or wood panels, therefore, necessitating advanced removal procedures. Because drywall construction is gypsum-based material sandwiched between two sheets of paper, water left to sit in a property over an extended period can cause extensive damage through wicking. Such damage can extend several inches or even feet above the waterline. Our SERVPRO technicians cut off the extensively damaged sections of drywall. This controlled demolition is called a flood cut. We then use methods such as dehumidification to dry excess moisture from the rest of the drywall and the exposed void.

Methods and Equipment Can Save Fixtures and Cabinets
Depending on how the spill happens, the water might reach concealed or hard to reach areas of your property. Floors and walls behind cabinets are a good example. If left untouched for over 24 hours, such water can lead to the development of mold. It is necessary to drill small holes to ease removal. Our SERVPRO technicians drill these weep holes in the cabinet to improve air circulation then patch with a comparable material after drying.

For faster removal of water from your Gorman, Rougemont, and Bahama properties, call SERVPRO of North Durham to help. You can reach us at (919) 467-0880. We have the resources to make it "Like it never even happened."

Here you are.

Our Professionals Discuss The Dangers Of Flash Flooding In Durham

7/29/2019 (Permalink)

Give our professionals a call anytime at (919) 467-0880.

Risks Of Flash Flooding In Durham Homes

Flash flooding is one of the most destructive forces that can affect Durham residents, primarily because of the sudden onset of the emergency and the number of properties that can become affected simultaneously by the powerful wave. As many homeowners likely pursue DIY restoration tactics, it is crucial to know the present risks with natural disasters like flash flooding and several inches of standing water in your property.

Our SERVPRO professionals would urge all uncertified restorers to use caution when addressing flood damage in a Durham home. Especially in situations where natural flooding has occurred and compromised multiple properties throughout the neighborhood, it is imperative to take the right precautions as you work to begin water removal and drying strategies. Water in these situations should get treated as contaminated, and the appropriate protocols and disinfection practices should be in effect.

As you might expect, flash floodwater can enter and spread through your home quickly. With little to no warning, you should attempt to grab irreplaceable and invaluable items only if it is still safe to do so. Once water makes the flooring no longer visible, it is not advisable to get into the water – even with rubber boots and protective equipment on your body. Even our SERVPRO professionals would exercise caution in how contaminated floodwater got managed, starting with prioritization of extraction and drying.

Apart from the potential collection of bacteria, decomposing materials and carcasses, and even sewage, you should remove standing water before entering it because:

    •    You can risk electrical shock if live wires or electronics have come into contact with the water rising in the house.
    •    Debris could have sharp edges and points, which can cut or puncture the restorer – even with protective gear.
    •    Heightened chance of infestations with reptiles and rodents, both of which can create additional stress for unprepared homeowners.

Flash flooding incorporates water from multiple sources and areas, presenting an impossible situation for determining contaminants and risks. No matter how severe the situation, you can count on the expertise of our SERVPRO of North Durham team to help, or to help you with information to do the job safely. Give our professionals a call anytime at (919) 467-0880.

For more about Durham click here.

Professional Water Damage Restoration To Durham Homes

7/21/2019 (Permalink)

SERVPRO works hard to help you take your mind off of your Durham home water damage.

SERVPRO works hard to help you take care of your Durham home water damage.

Durham residents have little concern over flooding for the most part. While a thunderstorm can fill the streets occasionally, homeowners know that their major water intrusion issues come from faulty appliances or plumbing issues like a rusted out elbow joint under a sink. 

Restoring a home in Durham from water damage takes special training and an extensive equipment inventory. SERVPRO response teams train to all industry standards when it comes to removing standing water, drying the structure, and lowering the inside humidity level to a normal, comfortable level. 

After stopping the source of the water, team technicians move in with water extractors to draw water off surfaces, out of carpets, and from between floorboards. They can adjust the vacuum speed and introduce heat at the same time with these wands and other devices to quickly remove water and dry surfaces without accidentally damaging them further. 

If the water intrusion went unnoticed for an extended amount of time, then the water level can be much higher and require a larger pump for removal. Regardless of the amount pumped out, and since this is treated water, technicians pump it directly into the nearest drain. 

Next, SERVPRO team members install fans at key points to draw damp air out of the home. They reduce the inside moisture level, increasing the natural evaporation rate, and drying the interior without secondary damage to building materials like drywall. 

For items that absorbed so much water, they also use air movers. These machines generate warm, dry air that technicians can adjust to flow across surfaces to force moisture into the air where the fans pull it outside the home. They can also use these machines, attached to a hose, to dry the spaces under floors and behind walls.

Finally, technicians use commercial grade dehumidifiers to draw out of the air. Depending on its size and the air moisture content, each one can remove 25 gallons every 24 hours. This both lowers the humidity level and augments the efforts of the air movers and fans. 

Restoring a home is not an easy or quick process. At SERVPRO of North Durham, we take every step necessary to return a dry, safe home to its owners and residents here and in surrounding communities like Gorman, Rougemont, Bahama. If you have had any amount of water spill across your floors or elsewhere in your home, call us today at (919) 467-0880 to begin restoring your residence to a dry, livable condition. 

If you would like to learn more about Durham, click here.

Our Technicians Discuss How To Avoid Damage In Your Durham Kitchen After A Fire

7/9/2019 (Permalink)

In case of a fire incident in your Rougemont, Orange Factory, or Rocky Knoll property, call SERVPRO of North Durham to help.

Fire Damage Technicians In Durham Talk About Preventing Kitchen Fires

According to statistics, the local fire department receives around 50 structure fire calls each year. Fortunately, fire damage occurring inside your home can often be prevented by following certain safety practices. Several of these structural blazes ignite during cooking, and according to the National Fire Protection Association, 66 percent of kitchen infernos start by unattended cooking. The statistics also say that 62 percent start from stovetops.
 
Once a problem starts inside your kitchen, it can quickly spread and cause fire damage inside your Durham home in rooms other than the blaze's source. Once objects burn inside your kitchen, it is wise to call in a professional restoration company such as SERVPRO. After you, the homeowner extinguishes the fire, things you do to try to fix the problems could make issues worse. For example, cleaning soot residues with the wrong chemicals can smear the soot and cause more damage to the surface you were trying to clean.
 
The best thing you can do yourself is to prevent a fire from starting in the first place. Many kitchen blazes can be avoided by never leaving the kitchen while you are cooking. Keeping your appliances, including your oven and stove clean can also prevent unwanted grease fires from igniting.
 
Our SERVPRO experts also recommend that you regularly test smoke detectors and make sure that they have operable batteries and are working at all times. It is wise to have a smoke detector located just outside of your kitchen. If detectors get put inside the kitchen, they could go off during cooking when any amount of smoke enters the kitchen. If they are close to but outside of the kitchen, then they should not go off unless an actual kitchen fire starts.
 
It's smart to have a fire extinguisher that has been checked close to the kitchen area. Putting out a fire shortly after it starts can reduce the total amount of damage suffered by your home's building materials and contents. Once the fire gets extinguished, it is then good to call in our SERVPRO technicians so that we can assess the situation for you.
 
In case of a fire incident in your Rougemont, Orange Factory, or Rocky Knoll property, call SERVPRO of North Durham to help. You can reach us at (919) 467-0880 any time. We’re Faster to Any Size Disaster.

For more about Durham click here.