What our Customers say...

Testimonials

Your team worked so hard to protect the items in our house at risk for irreparable damage. We didn’t lose photographs and albums thanks to your fast efforts. 

I cannot begin to express how grateful I am for your team. The house has been in our family for hundreds of years, and much of it is original construction. We had zero reconstruction needs, and that’s thanks to your technicians. 

Such a wonderful experience with your company. We tell everyone about how bad the house was before you showed up and they can see how nice it is now. Thanks! 

Highly pleased with how well everything turned out. Also glad to see that your employees cleaned up after themselves and never left a mess. 

Your employees definitely know their stuff. Thank you. 

So thankful that your wonderful people work so well around my salon clients. You made things easy again, no more worrying about the safety of my building. 

My family-run arcade center suffered over the winter. Very glad to find out your company had qualified people that matched each one of the issues we faced. 

How your team worked so fast getting everything done is really amazing. I wish I could have watched more of how you worked getting the place cleaned up after the hail storm.  

My mother was a hoarder and after she moved in with my sister, I found mold everywhere! I couldn't clean it like that. Thanks for helping me pack everything up and clean it for me and take care of the house, too. What a mess! 

Amazed at how fast you showed up after my husband called your company. The furnace had been leaving black stuff all over the wall and I thought it was just dirty. Your manager explained it was more serious than that and quickly got it cleaned up. We jut installed the new furnace. Thanks for making sure we knew how to make it safe again. 

Your company did a great job at finding the source of mold in my home and cleaning it up for me. Thank you!

You could never tell that the heavy rains came into our home after SERVPRO cleaned up the mess for us.

I could not get the mold from coming back again and again until I asked your team for help. I am so relieved I called you.

The rain put my clothing boutique underwater and I couldn’t believe the mess. I luckily called your team for help and you got me dried out again, plus restored much of my merchandise.

I knew better than to use my phone cord after it was frayed, and the fire that it created was awful. I called you for help, however, and you restored everything for me.

I really hate mold, so when I found it growing in my home, I called SERVPRO in right away for help. I am so glad I did.

We would have lost so many more production days at the warehouse after the fire without SERPVRO’s help.

After I found the sink leak in my shop, I called you for help and you were able to fix it and clean up the water in no time. Thanks!

Our bathroom mold kept on coming back. I called your team for help since we had no success ourselves, and you were able to stop the problem and we haven’t seen mold since.

Everyone is very polite.

Very professional. Would give them an 11 on communication.

All members of the SERVPRO team were so helpful, polite, and understanding. We appreciate their assistance and knowledge. 

Thank you for your assistance. 

Thanks for PROMPT service!

Thank you for everything. The crew has been great!

Donovan and Andrew were both courteous, worked with us on our budget, and was professional. It was a pleasure to do business with SERVPRO®.

Before the flood happened at our home in Durham, I was planning to have it renovated and then give my mother a family memorial service. She passed away in February last year.

 

I would like to thank Brandon J. and SERVPRO® for the outstanding services that he and his team provided in the removal of the mold and asbestos caused by the flooding. I live 5 1/2 hours from Durham. Trying to be on top of the situation that far away was extremely challenging. Brandon did an excellent job of keeping us informed in the up to the minute status of his work. And, he was very patient with me and very professional.

 

We came to look at the house this past weekend not knowing what to expect as to how it would all look. I am pleased and relieved to say that we were really impressed at the work that Brandon did. It actually looked great!

 

People like Brandon make a company be spoken of highly. I truly hope that your company values him. I intend to share this with my family and friends.

Brandon,

Thank you for all the help with our house a couple of weeks ago.

We were very satisfied with the job that Tim Stevens and staff did.

Very professional. 

Very helpful and nice.

Thank you

My spirits are not too bright because of the mess my house is in, but my opinion of your staff is over the top. Those I've met and those I've talked with on the telephone couldn't have been nicer or more willing to help. You have a great group. Thanks again.

Sincerely,

Louise M.

Thank you for taking care of a difficult clean up for my family.  Your company did a fantastic job and I will be forever grateful.

I can't thank you enough.  The communication among your staff was stellar.

The two team members that responded could not be any better. So courteous and very knowledgeable.  Me being an older person, I so appreciate their respect and kindness. SERVPRO can be very proud of them and more companies would be very fortunate to have employees like these two gentlemen.  Kudos to you for hiring them both and to them for being who they are.  Made my experience much easier for me.

Thank you for providing assistance.  I was impressed with the level of service you all provided to get my home "like it never even happened."