How is SERVPRO Prepared for Disasters in My Durham Home?

8/27/2020 (Permalink)

SERVPRO professionals are trained to handle all types of damage with the equipment and experience to restore your property to pre-damage condition.

With a fast response and experienced master technicians on our roster, we have the expertise and the ability to recover damaged properties “Like it never even happened.”

From Durham to Gorman, we have thousands of homes and businesses throughout the greater Metropolitan area that depend on the fast and reliable response of our SERVPRO team in a crisis. With master certified restorers on our roster in each of the primary niches that we serve, we can offer our customers a level of experience and confidence in the work that we do that provides peace of mind. We are locally owned and operated, meaning that the technicians dispatched to help with your disaster share these same communities with you. We are neighbors helping neighbors. This family-oriented style of operation and customer care has allowed us to become one of the top 100 franchises in the country.

Fire

It is often a considerable challenge to manage fire loss events that happen in Durham homes and businesses. After extinguishment, professional restoration teams need to reach your home as quickly as possible to begin sufficient mitigation work to reduce the spread and severity of fire loss effects throughout the property. This also often requires you to manage information and documentation for damage claims made to your insurance company. Our professionals can help to provide the appropriate documentation to your insurance adjuster to ensure that there are a few delays in approval as possible.

What Are Emergency Services? 

Protecting your property often means beginning emergency services for your Durham structure as soon as possible. Between In-house contractors and master certified fire restoration technicians, we have the experience and confidence to provide your home with efficient and effective recovery tactics. Emergency services reduce how destructive fire losses can become, and can involve both repairs and cleaning, such as:

• Content Management
• Controlled Demolition
• Board Up
• Tarping
• Debris Removal

What is Expected from Mitigation and Restoration Phases? 

Knowing what to expect from technicians when we get to work in your Durham or Rougemont property can help you appreciate the varying levels of fire restoration. Mitigation is one of the blanket terms used to describe multiple tasks explicitly designed to address pressing damage concerns, including soiling, soot, airborne contaminants, structural weaknesses, and other immediate obstacles.

Water

Because water losses are among the most common needs for a restoration team in Durham and its surrounding areas, we stay prepared for this inevitable loss incident by keeping trailers stocked with recovery tools. There are hundreds of causes for water loss incidents in homes and businesses throughout our service area, making our union of general contractors and qualified restoration technicians vital to the recovery of properties. Our emergency services in mitigation focus on providing effective solutions for both of these fronts.

What Tools Best Remove Standing Water? 

Standing water could be a substantial concern for Durham properties because it allows water migration to happen quickly. Absorption into materials like flooring, sealing materials, wall systems, and other sensitive areas can move water from one area of the property to another over a brief period. These concerns become challenging to address the longer they persist, so it is vital to begin water removal techniques with our team's arrival. Several extraction tools used in these efforts include:

• Submersible Pumps
• Truck-Mount Pumps
• Light Wands
• Carpet Wands
• Wet Vacuums

What Efficient Drying Solutions Exist for Durham Homes? 

As with any water loss incident, drying your Durham home is the primary focus of water recovery after a disaster. No matter what areas of your property have become affected, there are specific tools designed to address lingering moisture and dampness where it is found. Air movers are often the foundation of the drying effort, allowing us to focus blasts of heated air at specific targets to promote evaporative drying as efficiently as possible.

Commercial 

While any disaster or emergency could impact your Durham business, fire and water losses are often among the most common call-outs that our professionals must address for commercial properties in the region. Our reliability in these areas can get attributed to our preparedness for these disasters with pre-stocked trailers and technicians available 24/7.

Are there Benefits to An Emergency READY Profile Plan (ERP)?

We ensure that our fast response to disasters allows us to reach your property within hours of the first notice of loss. Those who have already completed the free Emergency READY Profile Plan are at a more significant advantage because our technicians already understand the layout of your structure, the location of specific shutoffs, and other essential details to protect what matters most.

Certified: SERVPRO Cleaned 

Deep cleaning your business has become a popular request in recent months following the devastation of viruses like COVID-19 on Durham businesses. The entire state of North Carolina saw the pandemic sweep through our cities, requiring business owners to take a closer look at the efforts they were taking to provide a sanitary environment for their staff and customers. Our newest defensive cleaning program ensures that you are getting the top tier cleaning approaches, products, and techniques for your business whenever necessary, including:

• Applying Disinfectant
• Surface Cleaning
• Antibacterial Treatment
• Air Quality Control

Storm 

Being a coastal state, Durham residents have experienced multiple hurricane-level storms and devastating violent weather events in the past decade alone. Each of these adverse situations can sweep through the area and destroy multiple structures, leaving many homes and businesses vulnerable simultaneously.

Water Removal Solutions for Flooded Properties

Flooding is an unfortunate inevitability for many Durham homes and businesses after severe storm systems pass through the region. Standing water can be a substantial concern in structures, specifically because of how quickly absorption can happen in high permeability materials like wood plank flooring or drywall. Removing standing water involves several extraction tools, including wet vacuums, submersible pumps, and other specialty tools.

Drying and Reconstruction 

Drying your Durham home after a flood loss incident is only part of the solution to the problem your structure faces. Often, flood damage situations require some degree of repair or reconstruction to return the property to its original condition. With a team of in-house contractors available with our responding technicians, we can perform these repairs, and full scale build back, as required.

No matter what disaster your home or office faces, our SERVPRO of North Durham team can help. Call us today at (919) 467-0880.