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Fire & Water - Cleanup & Restoration

Why You Should Hire SERVPRO For All Types Of Remediation Needs In Durham

9/12/2019 (Permalink)

flooded kitchen graphic Whether your home is affected by flooding, fire, excess water or mold, contact SERVPRO right away for remediation after damage.

Call the Professionals at SERVPRO of North Durham For Help Today

There are many levels to restoration services for Durham homes. Fire and mold damage create unique challenges. Water damage occurs as a result of intense storms, plumbing failures, or fire extinguishing efforts. When any of these situations happen, it is vital to retain professional mitigation to avoid any further loss to the residence or possessions. 

Fire damage not only destroys Durham property and contents through heat but also leaves behind a strong odor that requires handling before repairs or reconstruction efforts begin. SERVPRO team members hold certifications as Fire and Smoke Damage Restoration Technicians. This training means they follow the best practices for turning around fire loss to your property quickly, and we have the expertise and equipment to handle specialized cleaning situations such as:

  •   Sometimes soot enters and spreads via the HVAC system, which requires a thorough cleaning of the ductwork.
  •   Using our waterless cleaner for handling smoke residue on stone, masonry, and brick
  •   Choosing the right cleaning techniques for different types of smoke residues. Improper cleaning may cause additional damage.

It is vital that residents know their home is safe and hygienic after fire debris cleanup and mitigation. We use equipment such as air scrubbers and hydroxyl generators as methods to eliminate soot particles and smoke odors from the house, so the residence is as clean as it smells.

Water damage in Durham homes is one of the most common issues homeowners face. Pipes break, with the majority happening in two areas of the house most often-the kitchen and bathroom. However, anywhere plumbing runs in the home has the potential to leak. Appliances such as dishwashers, washing machines, and toilets are another frequent reason SERVPRO technicians perform water extraction in homes. We have numerous kinds of water removal equipment, some for special applications such as removing excessive moisture from upholstery and carpeting, so they have more significant potential for restoration to their preloss conditions instead of inclusion as a water loss.

Locating water takes more than visuals. Depending on the surface we are scoping, SERVPRO's advanced moisture detection equipment finds water hidden under flooring and behind walls. The reason for fast water removal is two-fold. First, it lessens the damage to the structure and contents from exposure to excessive moisture, and second, it decreases drying time. After the property reaches drying goals, if residual water odors remain, we treat those to eradicate any musty smells left behind by the water.

In Durham, storm damage happens with little to no warning. The clock begins ticking on flood damage with secondary issues such as mold and foul odors setting up home if cleanup efforts do not start quickly enough. 

The first concern for SERVPRO is your safety. Only remain in a storm-damaged property if it is safe to do so. When a tree limb causes damage to a window or roof from high winds and rain enters the house, that type of water intrusion is a clean water spill. As long as water cleanup begins within 24 hours, it does not have a chance to progress to more severe types of water mitigation such as gray water (may contain bacteria) or black water (possibly contaminated with anything from bacteria, toxins or sewage).

When flash floods occur, primarily fueled by runoff, copious amounts of water have the potential to cause severe damage. Unless the water is from a storm surge, it tends to drain off quickly, leaving behind saturated items and wet building materials. Sheetrock wicks water rapidly due to the sandwich design with absorbent material. Once moisture enters, a breakdown occurs quickly and sheetrock buckles and warps in reaction. When SERVPRO certified Water Damage Restoration Technicians encounter damaged sheetrock, we try to leave as much of the structure intact as possible. We use moisture detection equipment to measure roughly six inches above the water line in the sheetrock and perform flood cuts, removing the damaged wall material.

Once we remove any debris left behind and complete water extraction on the property. SERVPRO technicians carefully scope the property to establish drying goals to bring the indoor humidity levels down and inhibit the growth of mold.

If items in the home require pack-out, we use either secure storage at our location or secure pod storage on-site. We catalog, photograph, and note the area the item came from, so after the completion of water cleanup efforts; there are no issues returning each item to the place it came from, and we provide the homeowner with a detailed list of any necessary repairs required to return the home to its preloss condition.

It is tough to find out your Durham home requires mold remediation. Whether it was just a musty smell or you found mold colonies growing in your home, SERVPRO has trained Applied Microbial Remediation Technicians (AMRT) that safely turn round mold damage to your home and possessions.

The key with mold remediation entails making the home inhospitable to mold growth. This phase of mitigation means lowering the indoor humidity to under 45% and taking away reasons for excessive moisture conditions developing such as a leak, poor drainage or something as minor as a malfunctioning exhaust fan porting humidity from showers into the attic instead of away from the property. 

We contain the areas with mold growth and carefully dry and remove the colonies. Once completed, all affected surfaces receive a wipedown with antimicrobial cleaners and areas where mold growth occurred get treated with sealers to inhibit the germination of spores and any return of the colonies.

Why SERVPRO? We know that any type of home disaster resulting in the need for restoration services feels overwhelming. We do everything possible to take the stress off homeowners and assist in dealing with the claims adjuster when needed. Our unique Contents Claim Inventory Service (CCIS) has a list and value of the contents along with a detailed report including before and after photos of restoration efforts. This service helps homeowners expedite the claims filing process and provides proof of every item claimed as a loss.

When you need restoration services, SERVPRO of North Durham is local and available 24/7 at (919) 467-0880. Our certified technicians have the training and access to specialized equipment to make any home disaster, "Like it never even happened."

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